PowerPak Industries Pty Ltd

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PowerPak Industries Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). This policy explains how we collect, use and protect your personal information.

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What Information We Collect

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We may collect personal information such as:

• Your name

• Phone number

• Email address

• Property or business address

• Details about the electrical services you request

• Payment details (where required)

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If you apply for a job or work with us as a contractor, we may also collect relevant employment, licensing and insurance information. We also collect general website usage information (such as IP address and pages visited) to help improve our website.

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How We Collect It

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We collect personal information when you:

• Contact us by phone, email or through our website

• Request a quote

• Engage us for electrical services

• Apply for a job

• Interact with our website

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Why We Collect It

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We use your information to:

• Provide electrical services

• Prepare quotes and manage projects

• Process payments

• Respond to enquiries

• Comply with legal and licensing obligations

• Improve our services

We may also send occasional updates about our services. You can opt out at any time.

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Sharing Your Information

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We may share your information with:

• Our employees and licensed subcontractors

• Professional advisers (such as accountants or insurers)

• Service providers who help us operate our business

We do not sell your personal information.

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Data Security

We take reasonable steps to protect your information from misuse, loss or unauthorised access. However, no online system is completely secure.

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Access & Corrections

You can request access to the personal information we hold about you or ask us to correct it.

To do so, please contact us at: admin@pwrpak.com.au

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Complaints

If you have concerns about how we handle your information, please contact us first so we can resolve the issue.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at:
https://www.oaic.gov.au/

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Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.